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Want a Wealthy Clientele? Lessons from Investment Firms

If you want a wealthy clientele, lessons from investment firms show you must focus on your relationship skills. You need to provide exclusivity, special client experiences with generosity and product...

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Human Resources: Workaholism vs. So-Called Millennial Attitudes

There’ve been lots of talk and studies about the challenges associated with Millennials in the workforce – that they’re self-absorbed, want to start at the top and that they lack a strong work ethic....

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Best Practices to Make Apologies in Business Relationships

An apology should be an effective tool to sustain or rebuild a business relationship. However, sometimes apologizes don’t work to improve damaged relationships. Here's how to make apologies in business.

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For Best Performance, Inspire Employees with Non-Financial Rewards

Money talks, of course, and is a way to motivate employees. But money is not always the chief motivator. Here’s why plus the four categories of ideas to inspire your employees.

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How to Get Appointments with CEOs for Long Term Relationships

In-person cold calls work well in selling to a CEO, and enhances your efforts to lay a groundwork for a long-term business relationship. Here's how.

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Listening Skills to Improve Your Relationships and Business Performance

What counts in communication? Listening skills for discernment and trust. Discerning people are the most successful and listening skills are important for discernment. That goes for athletes and...

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Precautions to Rebuild Trust with Clients Post COVID-19

The pandemic and other developments have implications for your revenue and client relationships. Trust issues are likely to become a factor with some or many of your clients. The post Precautions to...

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Why Entrepreneurs Are Increasingly Communicating via SMS

In our mobile world, entrepreneurs have to be accessible and be able to quickly communicate in a variety of ways. Staying connected with customers is vital. There are five reasons. The post Why...

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You’ll Increase Sales with these Mindfulness Strategies

Wondering how to increase sales and improve employee mental health? Click here to learn how practicing mindfulness in the workplace can help. The post You’ll Increase Sales with these Mindfulness...

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